High-Level Overview
A few key symptoms and information may assist in reducing the problem space significantly.
📘 Instructions
The Enterprise system may be divided into 3 primary divisions:
Submission & Job Reception: Includes API clients, CPS, and PrintAnywhere Status Server.
Job Processing/Printing: Includes primarily the PrintAnywhere server, and may be impacted by access to end-point printers or services.
Job Delivery: Includes PDS, PDH, and HotSpot printers. Impacts submission from the PrintAnywhere Server.
In addition to these 3 items, the overall configuration may be the cause of an issue. That overall configuration and the information that binds the systems together will also be discussed below.