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Recommendations for service monitoring

📘 Instructions

Many administrators and service providers leverage centralized notification and monitoring tools. PrinterOn’s own Public Cloud services leverage monitoring tools such as Nagios, which is configured to monitor key metrics for a variety of systems. These tools provide notifications to IT support based on configured thresholds and service metrics.

The following information is provided as a reference only; each implementation and service design inherits certain custom characteristics. The following should be used as a guideline for your own monitoring service and should be adapted to your specific needs.

The tables below describe certain thresholds that may be used to initiate an automated notification to support staff. The values provided do not always indicate a problem or fault; they are sometimes indicative of possible future problems or may simply indicate that the server status or logs should be reviewed manually.

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