Skip to main content
Skip table of contents

Resetting your password for an on-premise deployment

To reset your password in an on-premise deployment of PrinterOn, you need to provide your APIsiteAuth value. This value is the same value you used when you launched Configuration Manager for the first time. You can find the APIsiteAuth in your PrinterOn license file (PrinterOnConfig.txt).

📘 Instructions

To reset your password:

  • Launch the Configuration Manager.

  • In the PrinterOn Login dialog, click Forgot Password?

  • The Reset Password dialog appears.

  • Enter your Site Auth value, then click Reset Password.

Your password is now reset to the default. When you log in, you’ll be prompted to change your password immediately.

📋 Related articles

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.