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Restoring Root access to the Configuration Manager

If you disable the Root user and rely exclusively on LDAP/AD for authentication, should you lose access to the LDAP/AD server for some reason, you may be temporarily unable to log in to the Configuration Manager. If necessary, you can restore Root access to ensure that you can still manage your PrinterOn service.

📘 Instructions

To restore Root access to the Configuration Manager:

  • Open any text editor. You must open the editor as administrator. To open the text editor as the administrator:

    • In the Windows Start menu or File Manager, right-click the text editor.

    • Select Run as Administrator.

  • In the text editor, open the following file:

    CODE
    C:\Program Files (x86)\PrinterOn Corporation\PrinterOn Server Install Manager\printeron-web\WEB-INF\classes\ponconf.properties
  • In the ponconf.properties file, locate the following entry:

    • ponconf.rootUser = false and change it to the following:

    • ponconf.rootUser = true

  • Save the file. The Root User is restored, and the password is reset to the default.

  • Restart the PrinterOn Configuration Manager service from Windows services.

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