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Setting debug logging levels

The Debug Logging panel of the General tab lets you set cross-component logging levels. Higher levels of logging are most useful when troubleshooting.

Note: The Logging level you define here is applied to all PrinterOn components, unless you specify a different logging level for a specific component.

📘 Instructions

To configure the logging level for a specific component:

  • In the Configuration Manager, click Advanced > Components, then click the Configure button adjacent to the component you want to set a different logging level.

  • Click the Logging tab, and configure the logging level as necessary.

Logging levels

In general, to reduce the impact on server performance, you should set the logging to Information (the default) or lower, and adjust it only when necessary to troubleshoot an issue.

  • Off: All logging is disabled.

  • Fatal: Only records non-recoverable or fatal errors.

  • Error: Records all errors.

  • Warning: Records warning messages (recoverable errors or unexpected conditions).

  • Information: Records all informational messages (default).

  • Debug: Records detailed troubleshooting logs that are useful for debugging.

  • Trace: Records more detailed troubleshooting logs than Debug.

  • All: Records all log information, providing the most detailed logs.

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