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Viewing system information

The Overview tab is mostly informative and provides high-level details about your server. This information can help you quickly identify when there are issues. Additionally, when issues do occur, knowledge about your system is often necessary to help diagnose the problem.

📘 Content

📘 Instructions

To view system information:

  • In the Configuration Manager, click Home > Overview.

  • Review the information in the panels:

    • Server Overview: Provides information about your PrinterOn Server software version. Click PrinterOn Administration Page to open the http://PrinterOn.com web admin portal at www.printeron.com/administrators.

    • Usage Overview: Provides an overview of the system usage, displaying basic printer and print job metrics that detail how many jobs have been processed, and how many pages have been saved.

    • System Health: Provides an overview of the current components and remote servers managed by this Configuration Manager. Click the links to view and configure the components.

    • System Information: Provides an overview of the Windows Server currently being used.

Note: The server calculates the number of pages saved as follows:

  • If a job is submitted and held for release but the user never releases the job, all pages in the job are considered saved. This usually is when the printer has been configured for secure release.

  • If duplex is used when printing, each physical piece of paper saved is counted as a saved page. For example, when printing a 4-page document with duplex selected, the system considers that 2 pages are saved, since only 2 physical pages are used. When printing a 3-page document with duplex, only 1 page is saved, since 2 physical pages are still used.

  • If a job is printed as Color, then the savings are tallied as # of Color Pages Saved.

  • If a job is printed as Black and White, then the savings are tallied as # of B&W Pages Saved.

Note: This information represents the server where the parent Configuration Manager is installed. When installing all components on multiple servers, you should load this page in the Configuration Manager for each server.

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